Socios Community ("we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website, purchase tickets, or attend our events (collectively, the "Service").
This Privacy Policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws in Hungary and the European Union.
Administering and managing our business operations
Detecting, preventing, and addressing fraud and security issues
Sending promotional emails about upcoming events (with your consent)
Complying with legal obligations and responding to legal requests
5. Data Sharing & Disclosure
5.1 Third-Party Service Providers
We share your personal data with trusted third party service providers who assist us in operating our business:
Payment Processors: To process credit card and debit card payments securely (e.g., Stripe, PayPal)
Email Marketing Services: To send newsletters and promotional communications (e.g., Mailchimp, SendGrid)
Analytics Providers: To analyze website traffic and user behavior (e.g., Google Analytics)
Event Management Platforms: To manage ticket sales, registrations, and event logistics
Cloud Storage Providers: To store data securely
5.2 Event Venues and Partners
We may share limited personal information with event venues and co-hosting partners to facilitate event logistics, security, and venue requirements.
5.3 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
5.4 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such change.
5.5 Data Not Sold
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Data Storage & Security
6.1 Data Storage
Your personal data is stored on secure servers provided by reputable cloud service providers. We implement appropriate technical and organizational measures to protect your data.
6.2 Security Measures
Encryption of data in transit using SSL/TLS protocols
Secure authentication and access controls
Regular security assessments and updates
Limited access to personal data on a need-to-know basis
6.3 Data Retention
Active Users: Personal data is retained as long as your account is active
Inactive Users: Data will be deleted after 2 years of inactivity unless required for legal or regulatory reasons
Transaction Records: Financial and transaction data may be retained for up to 7 years
Marketing Data: Retained only to the extent necessary to honor your opt-out preference
You may request deletion of your data at any time by contacting us at talktosocios@gmail.com.
6.4 Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours as required by GDPR.
7. Your Data Protection Rights (GDPR)
7.1 Right of Access
You have the right to request access to the personal data we hold about you.
7.2 Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
7.3 Right to Erasure ("Right to be Forgotten")
You have the right to request deletion of your personal data in certain circumstances.
7.4 Right to Restriction of Processing
You have the right to request that we restrict processing of your personal data in certain circumstances.
7.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
7.6 Right to Object
You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis.
7.7 Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw your consent at any time.
7.8 Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority. In Hungary, the relevant authority is the National Authority for Data Protection and Freedom of Information (NAIH).
7.9 Exercising Your Rights
To exercise any of these rights, please contact us at talktosocios@gmail.com. We will respond within one month.
8. International Data Transfers
8.1 Cross-Border Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA).
8.2 Safeguards
Standard Contractual Clauses (SCCs): Approved by the European Commission
Adequacy Decisions: Transfers to countries deemed by the EU to provide adequate data protection
Privacy Shield (where applicable): For transfers to certified U.S. organizations
Service Provider Commitments: Binding agreements with third party processors requiring GDPR-compliant data protection
8.3 Third Party Services
Some of our service providers may be located outside the EEA. We ensure these providers comply with GDPR requirements through appropriate data processing agreements.
9. Marketing Communications
9.1 Consent
We will only send you marketing communications if you have provided explicit consent to receive them.
9.2 Opt-Out
You can opt out of receiving marketing communications at any time by:
Clicking the unsubscribe link in any marketing email
Updating your communication preferences in your account settings
9.3 Transactional Communications
Even if you opt out of marketing communications, we will still send you essential transactional emails related to your bookings.
10. Cookies and Tracking Technologies
10.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us recognize your device, remember your preferences, and improve your user experience.
10.2 Types of Cookies We Use
Essential Cookies: Required for the website to function properly. Cannot be disabled
Analytics Cookies: Help us understand how visitors interact with our website
Functionality Cookies: Remember your preferences and settings
Marketing Cookies: Track your browsing activity across websites for targeted advertising
10.3 Third Party Cookies
Some cookies on our website are set by third party services. We do not control these cookies, and you should refer to the respective third party privacy policies for more information.
10.4 Cookie Consent
When you first visit our website, you will be asked to consent to the use of non-essential cookies. You can change your cookie preferences at any time through the cookie settings banner.
11. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. Our events are restricted to attendees aged 18 and above.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at talktosocios@gmail.com.
12. Third Party Websites
Our website may contain links to third party websites, social media platforms, or services that are not operated by Socios Community. We are not responsible for the privacy practices or content of these third party sites.
13. Changes to This Privacy Policy
13.1 Right to Modify
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements.
13.2 Notification of Changes
Sending an email to the address associated with your account
Posting a prominent notice on our website
Updating the Last Updated date at the top of this policy
13.3 Continued Use
Your continued use of the Service after changes to this Privacy Policy constitutes your acceptance of the updated policy.
14. Data Protection Officer
While Socios Community is not currently required to appoint a Data Protection Officer under GDPR, we take data protection seriously.
For any questions, concerns, or requests related to your personal data, please contact us at: talktosocios@gmail.com
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us directly via talktosocios@gmail.com
We are committed to resolving any privacy concerns you may have in a timely and transparent manner. We will respond to your inquiry as promptly as possible, typically within one month.
By using the Socios Community Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.